Privacy Policy

Last Updated: September 24, 2026

1. Introduction

Azuriteresidence ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at azuriteresidence.com or use our services at our casino hotel resort located at 150 Dieppe Drive SW, Calgary, AB T3E 7L4, Canada.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number, and mailing address
• Date of birth and government-issued identification (as required by gaming regulations)
• Payment and billing information
• Reservation and booking details
• Guest preferences and special requests
• Communication records and correspondence

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited, time spent, and navigation patterns
• Referring website addresses
• Location data (with your consent)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. This includes:

• Google Analytics for website performance analysis
• Facebook Pixel for advertising and marketing purposes
• Session cookies for website functionality
• Preference cookies to remember your settings

3. How We Use Your Information

We use collected information for the following purposes:

• Processing reservations and bookings
• Providing customer service and support
• Processing payments and transactions
• Sending booking confirmations and updates
• Improving our website and services
• Personalizing your experience
• Compliance with legal and regulatory requirements
• Marketing communications (with your consent)
• Preventing fraud and ensuring security
• Analytics and business intelligence

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract Performance: To fulfill reservations and services
• Legal Obligation: To comply with gaming and hospitality regulations
• Legitimate Interests: To improve our services and prevent fraud

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, booking systems, email service providers
• Business Partners: Entertainment providers and affiliated services
• Legal Authorities: When required by law or to protect our rights
• Gaming Regulators: As required by casino licensing requirements

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal, regulatory, and accounting requirements
• Resolve disputes and enforce our agreements

Typically, we retain customer data for 7 years following your last interaction with us, unless a longer retention period is required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Restriction: Request restricted processing of your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at: azuriteresidence@hotmail.com

8. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Marketing Communications

With your consent, we may send you promotional emails about:

• Special offers and promotions
• New services and amenities
• Events and entertainment
• Exclusive member benefits

You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Azuriteresidence
150 Dieppe Drive SW, Calgary, AB T3E 7L4, Canada
Phone: +15878851995
Email: azuriteresidence@hotmail.com

16. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

Return to Home Page